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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Subject: Notes Traveler on iPhone 4 cannot connect to server
Feedback Type: Problem
Product Area: Notes Traveler
Technical Area: Install
Platform: iPhone
Release: 8.5.1
Reproducible: Always

I'm running NTS 8.5.1.3 on Domino R8.5.1FP2 (Windows 2003). I was able to install & access Notes mail on Windows Mobile 6.5 device. But now I try to install it on iPhone 4 (OS 4.2.1) as below:-

1. access http://nts_server/servlet/traveler
2. generated & installed the Apple profile on iphone.

When try to open the Traveler inbox on iphone, it show "Cannot Get Mail. The connection to the server failed."

i. I've removed and reinstall the Apple profile many times.
ii. deleted the user & device by running "tell traveler delete device_id user_name
iii. tried to use http and https (self cert), but both failed with the same message.

Please help.


Feedback number WEBB8E76ZX created by ~Ben Nontooskinivu on 02/18/2011

Status: Open
Comments:

Notes Traveler on iPhone 4 cannot c... (~Ben Nontooskin... 18.Feb.11)
. . I modified as suggested by document... (~Ben Nontooskin... 18.Feb.11)
. . installed fix by Apple, but still t... (~Ben Nontooskin... 18.Feb.11)
. . Server Doc Change (~Alexis Asanist... 18.Feb.11)
. . RE: http://www-01.ibm.com/support/d... (~Manny Ekrevero... 18.Feb.11)
. . additional steps taken but no help (~Ben Nontooskin... 19.Feb.11)
. . . . RE: additional steps taken but no h... (~Manny Ekrevero... 19.Feb.11)
. . Verizon iPhones (~Patti Nonniter... 6.Sep.11)
. . . . RE: Verizon iPhones (~Manny Ekrevero... 6.Sep.11)
. . . . I am having the same issue with Ver... (~Julia Ekfoothe... 19.Sep.11)
. . . . . . RE: I am having the same issue with... (~Manny Ekrevero... 20.Sep.11)
. . Similar problem (~Kirk Cisponege... 18.Feb.11)




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